WHAT’S THE STORIES

Great new flagship and concept stores open at Canal Walk Shopping Centre

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Date 20 August 2019

Canal Walk Shopping Centre is proving to be the preferred South African location for the flagship and concept stores of some of the world’s leading brands.

Canal Walk has been selected to house the largest iStore in Africa. The first and only concept store of its kind on the African continent opened its doors on 10 August.  The newly imagined home for all-things Apple takes its entire experience to the next level, offering customers while-you-wait repairs for iPhone and other products. The refreshed iStore Canal Walk is three times bigger than its predecessor and includes a lounge area, product and accessory showcase area, a separate training room, technical support and setup desk.

Besides its daily product training, iStore Canal Walk offers an expanded series of informative and inspirational events, training and workshops with an array of industry experts from music, art, illustration, design, video, coding, photography, health and fitness, education and business.

In exciting news for the whole family, the first LEGO® Certified Store in Cape Town will be coming to Canal Walk in September, bringing an experiential playground to kids and adults alike. Soon after this, the famous Smashburger will feature on the menu at Canal Walk when burger joint RocoMamas opens.

Added to this, action sports brand VANS will also open a major concept store at Canal Walk in November, only the third such store of its kind in the world and the first for the African continent. The brand’s other top-tier concept stores are in Milan and Dubai. The new VANS at Canal Walk will include a “custom lab” in which customers will be able to personalise their purchase.

Also set to impress, Poetry will relocate and open a flagship space at the end of August, offering an immersive experience for its customers. Clarks shoes will help people of all ages to put their best foot forward and Cape Union Mart has taken the next steps in its exciting journey with Canal Walk, and upscaled and revamped while Coricraft has also moved to a new, bigger store with a great new look.

Beauty and grooming are also getting a boost at Canal Walk, with the recently opened Dermalogica store, the beautifully renovated EDGE for Men store and the  soon-to-open Sorbet Man experience. Kids Emporium will also be joining Canal Walk’s line-up providing a wide variety of parenting solutions for moms and tots.

The centre’s dynamic new tenant mix shows a full appreciation and understanding of the nuances and complexities of operating a retail destination in today’s modern era. Canal Walk’s approach to 21st Century retail is reaping rewards for its tenants and its diverse clientele.

“Experience will play a central role in how we take the shopping centre forward in an era where it’s easier for many to click and pay. We are finding exciting new ways of working with innovative brands to create the type of experiences and attractions that will delight our clients for years to come,” says Gavin Wood, CEO of Canal Walk. 

He adds, “Shopping centres play a central role in how we connect as humans – whether it is to bring the kids to see a show, enjoy a movie with friends, socialise with family or simply to shop. As a catalyst for human connection, Canal Walk continues to innovate and find great new ways for our customers to enjoy themselves.”

Of course, part of the new look and future way of providing for its visitors will include how Canal Walk operates – especially embracing green principles and saving scarce resources.

“We strive to give our guests an experience unlike any other, one that is curated especially to their tastes, needs and values. Our impressive and growing fleet of flagship stores amplify the unique experience that is Canal Walk. This, our concept stores and unmatched variety make Canal Walk the first choice for customers who want a thoroughly enjoyable experience,” concludes Wood.