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Century City Blog

Canal Walk Security Measures

In light of the recent spate of mall robberies in the centre and other malls around the Western Cape, Canal Walk has tightened security measures to ensure the safety of both tenants and the public.

“The series of incidents that have occurred at Canal Walk and other shopping centres in Cape Town are a huge concern to us. We take security extremely seriously,” said Canal Walk's CEO Gavin Wood. “

Due to the increase in shopping mall robberies and change in the crime pattern, a full-risk assessment of the shopping mall was conducted. Based on the findings and input from South African Police Service (SAPS), Century City Property Owners’ Association (CCPOA), security specialists and retailers, Wood said “We have increased our security personnel, and deployed more undercover guards. We are introducing further technology, which enhances our existing CCTV and other security infrastructure.” He added that the shopping centre's security personnel will be conducting frequent, but random stop-and-searches at the various entrances.  Whilst Canal Walk has not been declared a gun free zone in terms of the firearms control act, it is our understanding as private property, we are permitted to implement reasonable restrictions upon entry provided these are appropriately communicated to our customers. Similar to most shopping centres in the Western Cape we have always had a no firearm policy with appropriate signage at our entrances. While this policy has not been strictly enforced, in light of the current crime, we believe it is in the best interest of our shoppers. This may inconvenience certain shoppers, and we apologise for this however we are sure that majority of our customers understand the reason for these security measures.

In addition, perimeter fencing and improved access control will be installed before the festive season and SAPS presence will be enhanced on site. We will also continue to work closely with Century City Precinct security who incorporate number plate recognition at their entrances.

Wood added that in addition to the existing response vehicle, tactical response vehicles have been deployed on the perimeter of the property in the event of an incident occurring. Centre Management has also engaged with high-risk tenants to reassess security measures at store-level.

Canal Walk's management has already met with SAPS at a local and provincial level and with Community Safety MEC, Dan Plato with regards to the issues,” Wood said. “Finding a solution requires the involvement of all stakeholders.”